Employee Spotlight: Nicole Cushing

Hello, I was asked to write about my experience with Medilodge of Clare when my mother, Carol Cotton, was a resident there. My mother was in the Dementia Unit. I was there several times a week, along with my brothers, who also came at different times. I saw nothing but caring people taking care of my mom. Megan Fry is wonderful. She is so caring. She kept the residents busy with activities, she was always doing something different, like hat day, or dress up day. The people love her. The nurses and aides were very good and sweet to the patients. They were always updating me on my mom’s health conditions. I was very nervous to send my mother to a home. I had taken care of her at my home for several years. After i put my mom in Medilodge of Clare I knew that i made the right decision there was no question about that. Of course I would've liked my mom to live with me but i could no longer take care of her. The rooms were very clean. I miss the time going there since my mom passed away. It was her home away from home.

Kimmy Hines and Ed are the best CNAs! Therapy was great! Anlee and Sandra were tough but they were amazing with me. The rest of the staff were very nice too. The nurses were very helpful and I had a great roommate---the girl from Lake Shannon. The resident advocate was cheerful and happy.

Having my rehab here at MediLodge was a wonderful choice. I felt very at ease and at home here. Every one of the CNAs was so friendly and helpful. Two of them (Kendra & Kathryn) did everything that I asked of them no matter how crazy the request was. The nurses always had time to listen to my concerns and answered every question I asked. The physical therapy team was amazing. I am now able to do things that I thought I would never do so soon after my surgery. When I had to talk to one of the administrative staff, I was treated with respect and was never talked down to. I would recommend MediLodge to anyone who needed rehab and as a great place to recuperate. Thank you to everyone!

The family of Sister Mary Josepha Wentworth wishes to thank you for the wonderful care that she received while she was at your facility. There was so much lovely care, love, and respect for her from the staff. We especially want to thank Bob and Megan for being there through her last days on this earth. They showed us so much love and concern for her and also to us.

Kimmy and Audrey were excellent and very caring. The therapy department was always helpful.

My Mother, Helen Heintz, Spent the last year of her life in the Memory Care Unit at Medilodge of Clare. To have to admit a parent in to a nursing home facility is not only a very hard choice- but a scary choice for the family. The process of admitting her and help with the financial issues from Kelly Grossett were amazing!! Kelly walked me through every process and always had time for my questions or to assist me She was a true blessing in a very confusing process. I will always be grateful for her professional wisdom and help!!! Of course as a family- your concerns jump to all the bad press that Nursing Homes have received and the horror stories you hear from other friends and family. NOT the case with my Mom. My Mother was treated with the utmost care and dignity for the last year of her life. We found the facility to be clean, functional for her needs and happy to say- her needs always came first. The Nurses called to report any little issue that may have occured and kept me very informed on her condition. We sisters were there on almost a daily basis and never observed anything to make us question her care in any way. Mom was well taken care of and you felt the affection and love from her caregivers for her. What a gift to us and mom. The staff was always more than willing to take the time to discuss Mom’s condition and answer any questions we had. When Mom passed- several of her caregivers at Medilodge of Clare attended her funeral. Mom died in June- in December a Christmas ornament was left at my house in remembrance of her- a gift from Medilodge of Clare. They continued to warm my heart and remember Mom. I have the highest regard and respect for all the staff and caregivers at this facility. I would recommend Medilodge of Clare to anyone who needed this end of life home and wonderful care.

My stay has been pretty good. I think all of the staff do very well. Bridgett is something special; she's like having the sunshine in the morning. Thank you everyone!